*Updated January 13, 2007
I figure it's about time I update people on what's happened since I last posted about this company back in March.. This past July, I finally and thankfully received the CD of Debbie Jacobs' "High On Your Love" that I ordered back in November of 2005. Someone at the company had apparently seen my blog entry, tracked down a record of my order and proceeded to fill it. Although the sound quality of the CD is, in my opinion, less than stellar (for one thing the tracks on the second half of the album sound muddier than the first half); either way, I sincerely thank them for addressing my concerns and filling my order.
*Judging from the emails I recieved from them back in July, it seemed like they sincerely wanted to rectify any of the unfilled orders that they have. However disorganized they may have been, I really don't think they were out to deceive anyone. Since I originally posted this update, I've had a couple of people contact me through here about their unfilled orders and they've since been contacted, or attempted to be contacted by GetDisconnected. If anyone still has outstanding issues with them, don't hesitate to email them at either firstname.lastname@example.org or email@example.com or leave a comment below and they should get back to you.. If anyone is uncomfortable ordering directly from their webshop, GetDisconnected's reissues should be available at retailers such as Amazon.com, Perfect Beat or Dusty Groove. No doubt, you'll pay a bit more, but you'll have greater security..
DISCOMUSIC.COM FORUMS: GET DISCONNECTED UPDATE #1
DISCOMUSIC.COM FORUMS: GETDISCONNECTED UPDATE #2
DISCOMUSIC.COM FORUMS: GETDISCONNECTED CUSTOMER COMPLAINTS
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CATEGORIES: CONSUMER ADVISORY, REISSUES & RELEASES